Feature Ideas

Aeva Outbound currently reactivates lapsed patients and reschedules a whole day of patients when a practitioner is sick. This feature is about adding a new outbound trigger: the moment a patient submits a Meta (Facebook/Instagram) lead or contact form, Aeva instantly calls them to answer their questions and guide them towards booking — catching the lead while intent is hot, before they cool off or call a competing clinic.

In Aeva, you have created a knowledge base (FAQ's) that your AI can refer to whenever someone asks a question. This feature is about leveraging that knowledge base, and adding an AI chat experience that answers client's questions, and guides them towards booking an appointment.